Privacy Policy

Last Updated: August 4, 2026

At Arvellax™, protecting your privacy and maintaining your trust are important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, browse our products, or complete a purchase.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We collect information that helps us provide a smooth shopping experience, process orders, and improve our services.

Information You Provide Directly

When you interact with Arvellax™, we may collect information such as:

• Full name

• Email address

• Shipping address

• Billing information

• Phone number

• Payment-related details

• Order information

• Messages sent to our customer support team

This information may be collected when you:

• Place an order

• Contact us for assistance

• Subscribe to updates

• Participate in website activities

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type and device information

• Operating system details

• Pages viewed and website interactions

• Cookies and similar tracking technologies

This information helps us understand how visitors use our website and improve the overall shopping experience.

2. How We Use Your Information

Arvellax™ uses collected information for purposes including:

Order Processing & Delivery

We use your information to:

• Complete purchases

• Process payments

• Arrange shipping

• Provide order confirmations and tracking updates

Customer Support

Your information helps us:

• Respond to questions

• Provide assistance with orders

• Improve customer service experiences

Website Improvement

We analyze usage information to:

• Enhance website performance

• Improve product selection

• Create a better shopping experience

Communication

If you choose to receive updates, we may send:

• Product announcements

• Special offers

• Brand updates

You may unsubscribe from promotional communications at any time.

3. Protecting Your Information

We take reasonable steps to protect your personal information.

Secure Transactions

Payment information is processed through secure payment providers using encrypted technology designed to protect sensitive data.

Limited Access

Personal information is only accessible to authorized service providers and team members who need it to operate our business.

Payment Information

Arvellax™ does not store complete credit or debit card information on our own servers after payment processing.

4. Sharing of Information With Third Parties

Arvellax™ does not sell your personal information for independent third-party use.

We may share information with trusted partners who help us operate our store, including:

• Payment processors

• Shipping providers

• Website service providers

• Analytics providers

• Marketing technology partners

These partners only receive information necessary to provide their services.

Advertising & Analytics Partners

We may use third-party technologies such as cookies, pixels, or similar tools to understand customer interactions and provide more relevant advertisements.

These partners may include:

• Meta platforms

• Google services

• Other advertising and analytics providers

Information collected by these companies is handled according to their own privacy policies.

5. Cookies & Tracking Technologies

Arvellax™ uses cookies and similar technologies to improve website functionality and customer experience.

Cookies may help us:

• Remember shopping preferences

• Maintain shopping cart functions

• Understand website traffic

• Improve marketing performance

Types of cookies may include:

Essential Cookies

Required for basic website operations, including checkout and account functions.

Performance Cookies

Used to analyze website usage and improve functionality.

Marketing Cookies

Used to support advertising and promotional activities.

You may adjust cookie settings through your browser. Please note that disabling cookies may affect certain website features.

6. Third-Party Websites

Our website may contain links to external websites or services.

These third-party websites operate independently and have their own privacy practices. Arvellax™ is not responsible for the privacy policies, content, or security practices of external websites.

We recommend reviewing the privacy policies of any third-party website you visit.

7. California Privacy Rights

Residents of California may have certain privacy rights under applicable laws.

These rights may include:

• Requesting information about collected personal data

• Requesting correction of inaccurate information

• Requesting deletion of certain personal information

• Managing preferences related to certain data uses

To make a privacy request, please contact us using the information provided below.

8. Children’s Privacy

Arvellax™ does not knowingly collect personal information from children under the age of 13.

If you believe that a child has provided personal information through our website, please contact us. We will take appropriate steps to review and remove such information when required.

9. Data Security Incidents

We maintain reasonable security measures designed to protect personal information.

If a security incident affects customer information, we will take appropriate actions, including:

• Investigating the issue

• Taking corrective measures

• Providing notifications when required by applicable laws

10. Email Communications

We may use email addresses provided by customers to:

• Confirm orders

• Send shipping updates

• Provide customer service communications

If you subscribe to marketing emails, you may receive promotional messages from Arvellax™.

You can unsubscribe at any time by using the unsubscribe option included in promotional emails.

We do not send misleading emails or use deceptive sender information.

11. Your Privacy Choices

You may control certain information preferences by:

• Adjusting browser cookie settings

• Unsubscribing from marketing emails

• Contacting us regarding personal information requests

We respect your choices regarding how your information is used.

12. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us:

Email:
service@arvellax.com

Company Name:
Guangzhou Yingjing Trading Co., Ltd.

Thank you for trusting Arvellax™.
We are committed to protecting your privacy while providing a safe and enjoyable shopping experience.