01 Access, Eligibility & Accounts

By using the Services, you confirm that you have legal capacity to enter into these Terms under the laws that apply to you. Where age-of-majority rules apply, you must meet the required age or have appropriate authorization.

Certain parts of the store may require information such as your name, email address, shipping information, billing details, or account credentials. You are responsible for ensuring that the information you submit is accurate, complete, and kept reasonably current.

You are responsible for safeguarding your account credentials and for activity carried out through your account. Accounts may not be sold, transferred, assigned, or licensed to another person without our written permission.

02 Products & Product Information

We aim to present Arvellax™ products as accurately as reasonably possible, including descriptions, images, dimensions, specifications, and other product-related information.

Screen settings, lighting conditions, photography, production revisions, and device displays may cause differences between a product shown online and the product received.

Product specifications, packaging, availability, pricing, and selection may be revised or discontinued without prior notice where permitted by law.

03 Orders & Acceptance

Submitting an order represents an offer to purchase the selected product or products. An order is not considered accepted solely because checkout has been completed.

We may review, confirm, limit, refuse, or cancel an order where reasonably necessary, including in cases involving suspected fraud, payment failure, pricing errors, unavailable stock, duplicate orders, shipping restrictions, or other operational issues.

If an order cannot be accepted or must be changed, we may attempt to contact you using the email address, telephone number, billing details, or other information associated with the transaction.

04 Prices, Payment & Billing

Prices, promotions, discounts, and availability may change from time to time. The applicable product price is generally the price displayed at checkout when your order is submitted, subject to correction of clear errors.

Unless otherwise stated, taxes, shipping charges, customs fees, import duties, or other government charges may not be included in the displayed product price.

You agree to provide billing and payment information that you are authorized to use. Payment processing may be handled through third-party payment providers made available during checkout.

05 Shipping & Delivery

Estimated delivery periods are provided for planning purposes and are not guaranteed arrival dates. Carrier delays, customs procedures, weather, transportation disruptions, address issues, and circumstances outside our reasonable control may affect actual delivery times.

Shipping terms, processing periods, fees, destinations, tracking information, and related details are further explained in our Shipping Policy.

06 Intellectual Property

The Arvellax™ website and Services may include trademarks, trade names, logos, product names, photographs, text, graphics, page layouts, icons, videos, software elements, and other content protected by intellectual-property laws.

Except where expressly permitted, you may not reproduce, distribute, modify, publish, commercially exploit, display, transmit, scrape, or create derivative works from protected materials without prior authorization from the relevant rights holder.

Third-party names, logos, trademarks, and other intellectual property remain the property of their respective owners.

07 Third-Party Tools & Services

Certain functions may depend on third-party services, integrations, payment platforms, analytics services, applications, or other tools that we do not directly control.

When you choose to use such tools, your use may also be governed by the third party’s own terms, privacy practices, availability, and technical conditions.

08 External Links

The Services may contain links to websites, services, documents, or resources operated by third parties. These links are provided for convenience and do not necessarily represent an endorsement.

We do not control third-party websites and are not responsible for their content, products, security, policies, or practices. You should review the applicable third-party terms before completing any transaction with them.

09 Privacy & Personal Information

Personal information collected through the Services is handled in accordance with our Privacy Policy and applicable privacy requirements.

Because ecommerce functions can involve service providers, payment processors, hosting providers, logistics providers, analytics services, and other partners, information may be processed by third parties where needed to provide the Services.

10 Reviews, Suggestions & Other Submissions

If you voluntarily submit product reviews, comments, photographs, suggestions, ideas, feedback, or other materials, you confirm that you have the right to provide the content.

To the extent permitted by law, you grant us the rights reasonably necessary to display, reproduce, adapt, publish, moderate, and use submitted content for operating, improving, and promoting the Services.

You must not submit content that unlawfully infringes another person’s rights, contains malware, impersonates another person, or is otherwise unlawful.

11 Errors & Corrections

Store content may occasionally contain typographical errors, outdated information, incorrect pricing, stock discrepancies, or other inaccuracies.

Where permitted, we may correct inaccurate information, update content, change availability, or cancel an affected transaction when necessary to address a material error.

12 Acceptable Use

You may use the Services only for lawful purposes. You must not use the Services in a way that violates applicable law, infringes intellectual-property rights, interferes with website operation, compromises security, or harms another person or organization.

• Do not introduce viruses, malware, or harmful code.
• Do not attempt unauthorized access to systems or accounts.
• Do not use automated scraping where prohibited.
• Do not impersonate another person or provide deliberately false information.
• Do not interfere with security or technical protections.
• Do not use the Services for unlawful spam, fraud, or abuse.

13 Suspension & Termination

We may suspend, restrict, or terminate access to the Services where reasonably necessary, including where these Terms are materially violated, misuse is suspected, or continued access creates a security, legal, or operational risk.

Provisions that by their nature should continue after termination will remain effective, including intellectual-property provisions, disclaimers, liability limitations, and other surviving obligations.

14 Service Availability & Disclaimers

The Services may occasionally be unavailable, interrupted, delayed, updated, modified, or affected by maintenance or technical events outside our control.

Except where applicable law requires otherwise, the website and Services are provided on an “as available” basis. Nothing in these Terms excludes consumer rights that cannot legally be excluded.

15 Limitation of Liability

To the maximum extent permitted by applicable law, Shenzhen Zhuoshiman Technology Co., Ltd., Arvellax™, and their service providers will not be liable for indirect, incidental, special, punitive, or consequential losses arising solely from use of the Services where such liability may lawfully be limited.

Some jurisdictions do not allow certain exclusions or limitations, so portions of this section may not apply to every customer.

16 Indemnification

To the extent permitted by law, you agree to be responsible for third-party claims, losses, or reasonable costs resulting from your unlawful use of the Services, your material breach of these Terms, or your infringement of another person’s rights.

17 Severability

If a provision of these Terms is found to be invalid, unlawful, or unenforceable, the affected provision will be limited or removed only to the extent required, while the remaining Terms will continue in effect.

18 No Waiver & Entire Agreement

A delay or failure to enforce a provision of these Terms does not automatically waive the right to enforce it later.

These Terms, together with store policies incorporated by reference, represent the agreement governing use of the Services unless another written agreement expressly states otherwise.

19 Assignment

You may not transfer your rights or obligations under these Terms without required consent. We may transfer rights or obligations where permitted by applicable law, including as part of a restructuring, sale, or transfer of business operations.

20 Governing Law

These Terms are governed by the laws applicable to Shenzhen Zhuoshiman Technology Co., Ltd. and the relevant transaction, subject to any mandatory consumer-protection rights or jurisdictional rules that apply to the customer.

21 Headings

Section headings are provided for organization and convenience only and do not independently change the meaning of these Terms.

22 Changes to These Terms

We may revise these Terms when business operations, legal requirements, store functionality, or Services change.

The current version will be posted on this page. Where required by applicable law, material changes will be communicated using an appropriate notice.

23 Store Policies

Additional policies, including our Shipping Policy, Return & Refund Policy, Payment Policy, Privacy Policy, and related store notices, may form part of your agreement with Arvellax™ where applicable.