Shipping Policy

At Arvellax™, we believe every order should be delivered with the same attention to detail as the products we create. This Shipping Policy explains our processing methods, delivery timelines, and important shipping information to help you better understand your order journey.

Our Delivery Approach

Arvellax™ focuses on modern home textile essentials designed for comfortable and stylish living.

To provide a wider selection of products while maintaining efficient operations, orders may be fulfilled through carefully selected production and distribution partners located in different regions.

This fulfillment method allows us to:

• Provide thoughtfully designed home textile products

• Maintain accessible pricing for our customers

• Improve order handling efficiency

• Deliver products directly to homes around the world

We appreciate your understanding that careful preparation and reliable delivery require time.

1. Order Processing & Shipping Costs

Each Arvellax™ order goes through preparation, inspection, and packaging before shipment.

Processing Time:
Orders are typically prepared within 2–4 business days after payment confirmation.

During busy periods, including holidays or seasonal promotions, processing may require up to 5 business days.

Shipping Fee:
A standard flat shipping fee of $5.99 applies to all orders.

2. Estimated Delivery Schedule

Delivery times may vary depending on destination, carrier availability, and local conditions.

Please note that these timeframes are estimates and do not represent guaranteed arrival dates.

We appreciate your patience while your order travels from our fulfillment center to your home.

3. Tracking Your Order

After your order has been shipped, a confirmation email containing tracking details will be sent to you.

Please keep in mind:

• Tracking information may require 1–3 business days to become active

• Carrier updates may appear gradually during transportation

• A lack of immediate tracking movement does not mean your package has stopped moving

4. International Orders, Duties & Taxes

For international shipments, orders may be shipped under DDU (Delivered Duty Unpaid) terms.

Customers are responsible for:

• Applicable customs charges

• Import duties

• Local taxes required by their country or region

Arvellax™ is not responsible for delays caused by customs inspections or local clearance procedures.

5. Address Changes & Order Cancellation

Our team begins preparing orders shortly after purchase confirmation.

If you need to update your shipping details or request a cancellation, please contact us at:

service@arvellax.com

Please send your request within 12 hours of placing your order.

Once an order has entered the fulfillment process, changes or cancellations may no longer be available.

6. Missing, Lost, or Damaged Packages

We want every customer to receive their order in excellent condition.

Damaged Items:
If your package arrives damaged, please contact our support team within 72 hours and provide photos of the item and packaging. We will review the issue and assist with an appropriate solution.

Lost Packages:
If the shipping carrier confirms that your package has been lost during transit, we will work with you to provide further assistance, including a replacement when applicable.

Thank you for choosing Arvellax™.
We appreciate your trust and are committed to delivering beautiful home textile products with care from our hands to your home.